Cookie Policy

What is a cookie?

In order to be able to inform you about cookies, we would first like to explain to you what a cookie is. A cookie is a simple text file that is sent and stored by your browser on your computer when you visit a page of our website. The information stored can be sent back to our servers the next time you visit us, which means you don’t need to enter or download the same information everytime you come back. The law states that we can store cookies on your device if they are strictly necessary for the operation of the website. For all other types of cookies we need your permission.

Why do we use cookies on our website?

We use cookies on our website to improve your user experience by keeping your settings and preferences. For example, you can select a language when you visit our website for the first time. You will not have to do it twice, the cookie will do it for you the next time you return to our site. We also use cookies in order to keep track of how often our website is visited and how visitors use our website. We may combine your personal information to learn more about your use of our website and how we can support you as much as possible in finding the right solution. We do this based on your consent according to the Belgian Act of 13 June 2005 on electronic communications to provide visitors with information about cookies and to ask permission to use cookies. Of course, we will respect your privacy at all times. If you do not want this, you can always report it to us.

How to enable or desable cookies?

When you visit our website for the first time, we will display a message explaining how cookies are used. We will ask you to accept the use of these cookies. You can decline the placing of cookies but some functionalities on our website can then no longer work properly.

Would you like to desable cookies you previously accepted? That is possible. You can do this yourself via the settings of your browser.

Which cookies do we use on our website?

Our website uses differrent types of cookies:

  • The functional cookies, strictly necessary for the operation of the site, does not store any personal or traceable data.
  • The session cookies enable the website to remember information that changes the way the website behaves or looks, like your preferred language or the information you already put into a form. These cookies are automatically deleted as soon as you close the web browser.
  • The analytical cookies to understand how you interact with the website by collecting and reporting information anonymously.

Among these cookies we find first party cookies that are installed and adressed by us, but also third party cookies from services that we use. The use of cookies by other parties is subject to the privacy and cookie policy of the company concerned. Namely that we only place this non-functional cookie after you have agreed to it.

Cookies expiry term

Cookies are kept in the browser for a period of maximum 24 months.